Privacy Policy

Information We Collect

At Primehorizcap, we collect information to provide better financial education services and improve your learning experience. The data we gather falls into several categories, each serving specific purposes for our creative budgeting platform.

How We Use Your Information

Your information helps us deliver personalised financial education experiences and maintain the quality of our creative budgeting courses. We process your data for legitimate business purposes and educational service provision.

• Delivering course materials and educational content tailored to your learning preferences
• Processing payments and managing your account access to webinars and training sessions
• Sending important updates about course schedules, new educational materials, and service changes
• Providing customer support and responding to your enquiries about our financial education programs
• Improving our website functionality and developing new educational resources based on user feedback
• Ensuring the security of our platform and protecting against fraudulent activities
• Complying with legal obligations under UK financial education and data protection regulations

Data Sharing and Third Parties

We maintain strict control over your personal information and only share data when necessary for service delivery or legal compliance. Our approach prioritises your privacy while enabling essential business operations.

We may share your information with payment processors to handle course fees, email service providers for educational newsletters, and hosting services that maintain our website infrastructure. These partners are bound by confidentiality agreements and can only use your data for specified purposes.

In certain circumstances, we might disclose information to comply with legal requests, protect our rights, or ensure the safety of our community. We will notify you of such disclosures unless legally prohibited from doing so.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, or destruction. Our multi-layered approach includes both technical and organisational safeguards.

All sensitive data is encrypted during transmission using industry-standard SSL certificates. Our servers are hosted in secure facilities with restricted access, regular security audits, and automated backup systems. Payment information is processed through PCI-compliant payment processors and never stored on our servers.

Our staff receive regular training on data protection principles and are bound by strict confidentiality agreements. We maintain incident response procedures to address any potential security breaches promptly and transparently.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements.

Course registration data is kept for seven years to maintain educational records and support ongoing learning relationships. Marketing preferences are retained until you unsubscribe or request deletion. Payment records follow UK accounting standards, requiring retention for six years after the transaction date.

When data reaches the end of its retention period, we securely delete it from our systems using industry-standard erasure methods. You can request early deletion of your information, subject to any legal or contractual obligations that require continued retention.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and provide personalised content. These small text files help us understand how visitors interact with our educational materials and identify areas for improvement.

Essential cookies enable core functionality like secure login and course access. Analytics cookies help us understand which educational content is most valuable to our community. Marketing cookies allow us to show relevant information about our financial education programs when you visit other websites.

You can control cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may limit some features of our website, but won't prevent access to essential educational content.

International Data Transfers

While we primarily process data within the United Kingdom, some of our service providers may be located in other countries. When international transfers occur, we ensure appropriate safeguards protect your information according to UK data protection standards.

We use standard contractual clauses approved by UK authorities for transfers to countries without adequate data protection laws. These agreements require our international partners to maintain the same level of protection for your personal information as required under UK law.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, services, or legal requirements. When significant changes occur, we'll notify you through email or prominent website notices at least 30 days before implementation.

Minor updates, such as clarifications or contact information changes, will be posted directly to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.